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About us

General information

Optics Trade d.o.o.
Pirnikova ulica 5
2310 Slovenska Bistrica
Slovenia, EU

Registered at District Cout in Maribor
Identity nr.: 3886824000
VAT nr.: SI84506237
Initial capital: 9.000,00 €
IBAN: SI56 1010 0004 9144 269
BIC-Swift: BAKOSI2X
Banka Koper, Pristaniška ulica 14, 6000 Koper

Mail: [email protected]
Tel.: 00 +386 (0) 70 228 227
Skype: hunting-store.eu

Company information

Hunting Store is an online shop and it is a part of a family company called Optics Trade d.o.o., which has specialized in selling sport optics and other equipment.

We believe that our main advantage lies in our extensive knowledge and rich experience in optics. Our sole purpose in not just to sell all products from various makers but solely from those, whose quality is of the highest standards at a good price.

It is also very important for us to keep our customers satisfied at all times and that is why we are always offering them first class customer service and support for an extended period of time.

Working hours

Working hours during the week are every day from 8 AM to 6 PM.

On Saturdays, we are available from 8 AM to 12 PM.

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 12:00
Sunday: Closed

Please note that our office is also closed for the following national days:

January 2nd 2023Day after New Year's Day
February 8th 2023Prešeren Day
April 10th 2023Easter Monday
April 27th 2023Resistance Day
May 1st 2023May Day Holiday
May 2nd 2023May Day Holiday
August 15th 2023Assumption Day
October 31st 2023Reformation Day
November 1st 2023Day of Remembrance of the Dead
December 25th 2023Christmas Day
December 26th 2023Independence and Unity Day

How to find us?

Hunting Store is based in Pirnikova ulica 5Slovenska Bistrica.

Instructions for customers arriving via highway:

In the direction of Ljubljana - Maribor, take the Slovenska Bistrica JUG exit.

In the 1st roundabout, take the 2nd exit.

In the 2nd roundabout, take the 2nd exit.

In the 3rd roundabout, take the 2nd exit again.

Turn left immediately after the exit (after the MOL)

Drive forward for 150m.

On your left, you will see a tall yellow building.

You have arrived.

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Aftersales services

Aftersales services are the last cornerstone of our business that needs to be mentioned in this text about us. It is normal and can happen to anyone that you receive a product and once it is in your hands you see that it is not really the one you would like to have. We have great understanding in such cases and our Return policy offers you the option that in a time period of 14 days after you have received the product you just send it back to us and we will offer you a payment refund or product replacement. Whichever suits you best. The majority of products we sell are high-quality products with long warranty periods.

Unfortunately, even with such products bad things can happen and in 1/10000 it can happen that you need a repair under warranty. In such cases, we offer our full support to our customers. You can ship the product back to us and we will deal with all procedures associated with warranty repairs by the Manufacturer. Since most of the Companies, producing optical products are located in Europe we offer all our customers from other parts of the world an option that we arrange the import and export of a product that needs repair so that any additional fees or taxes are avoided. Read more about our Warranty policy here.

Dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

You can find us listed as Authorized dealers here:

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