Working hours during the week are every day from 8 AM to 6 PM.
On Saturdays, we are available from 8 AM to 12 PM.
Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 12:00
Please note that our office is also closed for the following national days:
|January 2nd 2023||Day after New Year's Day|
|February 8th 2023||Prešeren Day|
|April 10th 2023||Easter Monday|
|April 27th 2023||Resistance Day|
|May 1st 2023||May Day Holiday|
|May 2nd 2023||May Day Holiday|
|August 15th 2023||Assumption Day|
|October 31st 2023||Reformation Day|
|November 1st 2023||Day of Remembrance of the Dead|
|December 25th 2023||Christmas Day|
|December 26th 2023||Independence and Unity Day|
Hunting Store is based in Pirnikova ulica 5, Slovenska Bistrica.
Instructions for customers arriving via highway:
In the direction of Ljubljana - Maribor, take the Slovenska Bistrica JUG exit.
In the 1st roundabout, take the 2nd exit.
In the 2nd roundabout, take the 2nd exit.
In the 3rd roundabout, take the 2nd exit again.
Turn left immediately after the exit (after the MOL)
Drive forward for 150m.
On your left, you will see a tall yellow building.
You have arrived.
Aftersales services are the last cornerstone of our business that needs to be mentioned in this text about us. It is normal and can happen to anyone that you receive a product and once it is in your hands you see that it is not really the one you would like to have. We have great understanding in such cases and our Return policy offers you the option that in a time period of 14 days after you have received the product you just send it back to us and we will offer you a payment refund or product replacement. Whichever suits you best. The majority of products we sell are high-quality products with long warranty periods.
Unfortunately, even with such products bad things can happen and in 1/10000 it can happen that you need a repair under warranty. In such cases, we offer our full support to our customers. You can ship the product back to us and we will deal with all procedures associated with warranty repairs by the Manufacturer. Since most of the Companies, producing optical products are located in Europe we offer all our customers from other parts of the world an option that we arrange the import and export of a product that needs repair so that any additional fees or taxes are avoided. Read more about our Warranty policy here.
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.